Privacy Terms of Use
These terms explain how AI Hotel Lobby handles information and the rules that apply when you use our website and video generation service.
Effective date: September 30, 2026
Use the service with clarity.
Information you provide
When you use the generator, you may provide photos, prompts, an email address, payment details, and information needed to identify your generation. Payment details are handled by our payment provider; we do not intentionally store complete card numbers.
How we use information
We use submitted information to authenticate requests, process payments, generate and deliver videos, maintain service security, provide support, and improve reliability. We do not sell your personal information.
Uploaded photos and generated videos
You confirm that you have the right to upload each image and request the output. We process uploads only to provide the requested service and may retain files for a limited period needed to complete the task, prevent abuse, resolve support issues, or meet legal obligations. Do not upload confidential or sensitive images you are not authorized to share.
Service providers
We may use hosting, storage, payment, analytics, and AI model providers to operate the service. These providers process information only as needed to provide their services and under their own privacy terms.
Your responsibilities
- Use the service lawfully and only with content you are allowed to submit.
- Do not upload illegal, abusive, infringing, or harmful content.
- Do not attempt to disrupt, reverse engineer, or bypass access controls or usage limits.
Results and availability
AI-generated results can contain errors and are provided for your review. We do not guarantee that every generation will be accurate, available, or suitable for a particular purpose. We may update, suspend, or discontinue parts of the service when needed to operate it safely and reliably.
Questions and requests
For privacy questions or requests about your information, email support@aihotellobby.co. We may need to verify the request before taking action.